Audience intelligence for festivals, venues, and promoters
Audience intelligence for festivals, venues, and promoters
8:00pm, Fri, 12 Sep 2026
12:00pm, Sat, 03 Oct 2026
7:30pm, Thu, 20 Aug 2026
10:00am, Mon, 01 Sep 2026
9:00am, Wed, 15 Jul 2026
6:00pm, Sat, 22 Aug 2026
8:30pm, Sun, 30 Aug 2026
11:00pm, Fri, 18 Sep 2026
7:00pm, Sat, 05 Sep 2026
9:30pm, Thu, 10 Sep 2026
12:00pm, Tue, 25 Aug 2026
Trusted by leading festivals, venues, and promoters.
GaoXi reimagines live entertainment with an Agentic Experience layer that turns audience behavior into real-time intelligence and orchestrated actions — from ticket sale to encore.
Match fans to shows using interests, location, trends, artist buzz, and timing — then trigger campaigns instantly.
Conversational ticketing on WhatsApp, Instagram, and web. Browse, pick seats, pay, get the QR — all in chat.
Upgrades, delays, parking, venue navigation through real-time chat that replaces overwhelmed support lines.
Route, enrich, and auto-resolve fan requests with classification, suggested replies, and knowledge search.
NPS/CSAT, re-engagement, referrals — unify dietary, accessibility, and preference data for the next show.
Every fan signal flows into a system you own. Four intelligent layers — purpose-built for festivals, venues, and promoters.
Knowledge foundation trained on your data: shows, fan profiles, venue layouts, and ops processes.
Semantic analysis tuned to live entertainment — decode what fans actually want beyond the words.
Your playbook: decision trees, risk thresholds, escalation paths, and optimization logic you control.
Orchestrated replies and workflows across chat, DM, email, and on-site teams — in your voice.
Gates open. Twenty thousand fans. Eight questions. Five languages. That’s the moment GaoXi is built for.
2:47 am. The room empties. A DM arrives. Someone needs to be there — GaoXi is.
One tour, six countries, four languages. Your support voice stays yours, everywhere.
Owned audience intelligence for live entertainment
across chat, DM, email, and on-site ops
festivals · venues · promoters
From discovery to encore, GaoXi turns audience behavior into real-time intelligence and orchestrated actions.
Match fans to shows using interests, location, artist buzz, and timing — then trigger campaigns instantly.
Browse availability, pick seats, pay, and get the QR — all in WhatsApp, Instagram, or web chat.
Upgrades, delays, parking, and venue navigation through chat that replaces overwhelmed support lines.
Always-on AX during the hardest hours
Classification, suggested replies, and knowledge search — with emotion-aware responses when fans escalate.
NPS/CSAT, re-engagement, referrals — dietary, accessibility, and preference data unified for the next show.
Every fan signal flows into a system you own — ready for the next tour, festival, or season.
Specialized models for gates, concourses, and box-office spikes — not generic chatbots.
Explore AX Models ›
Purpose-built for the moments when twenty thousand fans ask the same eight questions in five languages.
Talk to GaoXi ›Orchestrate Context, Intention, Rules, and Action across the channels your fans already use.
Explore AX Models ›
Meet fans where they already message you — stories, posts, and DMs in your brand voice.
Learn more ›
Ground answers in show data, setlists, and artist context fans care about.
Learn more ›
Sync purchase and preference signals into owned audience intelligence.
Ticketing signals feed discovery, support, and loyalty automatically.
On-site check-in becomes the start of the next conversation — not a dead end.
Merch and upsell intent inform recommendations before the next drop.
Attribution stays with you — not locked inside another intermediary.
Box-office spikes, handled by models built for live entertainment load.
Live entertainment is entering a new era. Unify. Activate. Retain.
